Returns & Refunds Policy

At LowFatSnacks, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a hassle-free return and refund process. Please read the following guidelines to understand how to initiate a return and receive a refund.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The following items cannot be returned:

  • Perishable goods such as food, snacks, and beverages.
  • Custom or personalized products.
  • Items marked as final sale.

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at [email protected] or call us at 445-645-1891 within 14 days of receiving your order.
  2. Provide your order number and a brief description of the reason for your return.
  3. Our team will provide you with a return shipping label and instructions on how to proceed.
  4. Pack the item securely in the original packaging and include any accessories or documents that came with the product.
  5. Attach the return shipping label to the package and drop it off at the nearest shipping location.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Contact Us

If you have any questions or need further assistance, please don’t hesitate to contact us: